FREQUENT ASKED QUESTIONS (FAQ)

 

Do I have to register to buy in your website?

No, you can buy as a guest without registering in our website.

What are the shipping charges?

Shipping is 2,95 Eur flat rate and FREE if your order exceeds 30 Eur

How long will it take before I receive my order?

It depends on the destination country. It usually takes:

– 2-3 business days to Spain
– 5-6 business days to any other country in Europe
– 6-12 business days to any other place in the world

How do I know if my order has been processed correctly?

We send you a confirmation e-mail with all the details of your order. If something happens before you finish your purchase, we revert the whole process. In case you have not received the confirmation e-mail (remember to check your spam folder), please contact us.

Can I return back any item?

You can return back defective CD’s or vinyls, just contact us and we’ll let you know how to do it. You have 15 days from the date you receive your order to return it.

How can I pay?

We accept credit card, debit card and Paypal.

Is it safe to buy in your store?

We use PayPal’s industry-leading safeguards to help keep your money and information secure so you can enjoy safe online shopping.

Do I need to open an account in PayPal to buy?

No, you can buy with your credit/debit card without a PayPal account, just click on “Don’t have a PayPal account?” when you are on the PayPal site. If you need assistance, please contact us